Zoho product news
Zoho Desk: September 2024 Instant Messaging Enhancements
Good communication is essential for any successful business relationship. With these new features and updates in Instant Messaging, you can strengthen connections and improve how you interact with customers. Zoho introduced more ways for you to stay ...
Zoho Creator - Essential Changes You Need to Know
Hello Everyone, Zoho has announced important updates to Zoho Creator's built-in connectors to boost security by following the latest standards. Some older versions of the connectors you use will be phased out, so you’ll need to update them to the ...
Zoho CRM: Present Data in Two Clicks
Hello everyone! You've been creating dashboards in Zoho CRM to keep track of your key performance indicators (KPIs) and other essential metrics. These dashboards pull data from different areas of the CRM, offering a complete visual summary of your ...
Kiosk 1.1 - Simplify Field Configurations
Hello all, We’re back with more updates to Kiosk. So, what’s new? Enhancements to Components Screen Titles and Width: You can now add titles to your Kiosk screens and adjust their width for better viewing. New Fields: Add Percentage, URL, and Decimal ...
Zoho Creator: Boost Your Workflow with New CRM Integration
Hello Everyone! Zoho announced that the powerful integration between Zoho CRM and Zoho Creator, previously exclusive to Enterprise users, is now available to all Professional plan users! This means Professional users can now easily link Zoho Creator ...
Zoho CRM - New Controls for Sent Email Access
Zoho introduced some important changes in how emails are managed and shared within Zoho CRM. One of the biggest concerns in handling data is making sure that sensitive information is only available to the right people. Up until now, emails sent ...
CRM Portal Licenses: Revised Pricing for Greater Affordability
Hello everyone, Zoho have updated the pricing structure for portal user licenses, which will take effect from your next payment cycle. The new pricing will now be based on slabs, as outlined below: Previously, each portal user license cost $5 per ...
Step-by-Step Guide to Configuring Zoho Mail Server
Hello Zoho Mail Users, We hope you're doing well! In response to the many inquiries about issues encountered while setting up Zoho Mail server settings for POP/IMAP/SMTP, we have prepared this guide to assist you in configuring your Zoho Mail server ...
Introducing the Snooze Feature in Zoho Mail
Hello, Everyone!Zoho introduced zoho mail the 'Snooze' feature and it is now available on the latest Android version (v2.7.4) of the Zoho Mail app. This handy feature lets you temporarily set aside an email, either from the list of emails or from the ...
From Lead to Conversion: Automate Your Follow-ups with Zoho CRM Cadences
Hello everyone, In today's dynamic world of customer relationships, businesses must adopt distinct and personalized engagement strategies to stand out. The era of one-size-fits-all communications and broad email campaigns is long behind us. Modern ...
WorkDrive Now Manages File Storage for New CRM Signups
Hello everyone! Zoho introduced Zoho CRM’s direct integration with WorkDrive! This launch brings together two powerful platforms, simplifying file management within your CRM. Starting now, new CRM users across all data centers will have WorkDrive as ...
Compose Email Settings in Zoho Recruit
Emails are a key aspect of Zoho Recruit, helping streamline communication with candidates, clients, and internal teams. To meet diverse preferences, Zoho Recruit offers customization options for composing emails, allowing users to tailor their email ...
Zoho Books August 2024 Updates: New Features and Enhancements
Hello users, We've introduced new features and improvements in Zoho Books this August to enhance your accounting experience. Here's a quick look at what's new. Updated Reports Permissions We’ve strengthened report permissions to improve security. New ...
Zoho Desk Android Update: Marketplace Extensions Now Supported
Hello, Everyone! In the latest update for the Zoho Desk Android app, we've added support for marketplace extensions in several areas, making it easier for you to access and use them. Here’s where you can find the extensions:Navigation Drawer (Top ...
New Filtering Options Now Available in Bigin App
Hello EveryoneIn the latest version of the Bigin mobile app (1.7.0) for Android, we’ve introduced a new feature: the ability to filter records. You can now use filters in the following modules: Pipelines Contacts Companies Activities Products Please ...
Introducing Caller ID: Know Who’s Calling with Bigin iOS Update
Hello everyone! Zoho announced that the latest iOS (v1.9.2) update of the Bigin mobile app, we have introduced the 'Caller ID' feature. This new functionality allows you to see the names of incoming callers, even if their contact details are not ...
Bigin Forms: Customize Your Form Like Never Before
Hello Everyone, We hope you're all doing well. We're excited to share some recent updates we've made to Bigin's forms. These changes will make it easier for you to collect contact and pipeline data while also enhancing the design and branding ...
See It, Record It: Streamlining Issue Reporting with Video
Zoho announced "Record Screen" option in Bigin, making it easier and faster for you to report issues in your Bigin account. This new video-based feature allows you to record your screen and provide detailed descriptions of any problems, making it ...
Transform Your Email Workflow: Access Bigin Data in Zoho Mail with eWidget
Imagine you're managing your business emails and want to stay on top of your customer interactions. If you're using Zoho Mail and Bigin as your CRM, there's a new tool that makes this easier the eWidget extension. This handy feature allows you to ...
Samsung Devices, Bigin CRM: The Perfect Blend for Business Growth
Hello Everyone, Galaxy AI Comes to Bigin Imagine writing emails, notes, or even drafting key proposals with the help of Samsung’s powerful Galaxy AI, now integrated into Bigin. Whether it's generating content for customer outreach or crafting ...
Zoho DataPrep 2.0 Beta: Transform How You Work with Data
Every business knows that being data-driven is key to staying ahead. But how confident are you in your data? Is it clean, and are you making decisions based on accurate information?If you've ever struggled with data preparation, we have great news! ...
Manage API usage better with Zoho CRM updated credit limits
Organizations frequently rely on Zoho CRM APIs for various business needs, and running out of API credits before the 24-hour rolling window replenishes can be a major disruption. To ensure your business continues to run smoothly, we are pleased to ...
Step into the New Marketing Automation 2.0 with Zoho Marketing Plus
Hey everyone, Zoho announced the latest upgrade to Marketing Automation in Zoho Marketing Plus, designed to streamline your marketing efforts with new features and an improved user experience. Here’s a quick look at what’s new and how you can ...
Calendar Power: Manage All Your Marketing Activities in One Place
Hey everyone, Zoho announced a new feature in Zoho Marketing Plus—the unified marketing calendar! This tool is designed to help you easily plan and manage all your marketing activities in one place. What is the Unified Marketing Calendar? The unified ...
Zoho CRM Analytics: Mastering Data Recovery and Component Filters
Hello everyone, Zoho CRM Analytics: Mastering Data Recovery and Component Filters Zoho announced two major updates to your Analytics Dashboard that will enhance your data management experience: Component Filters and Recently Deleted Items. These ...
Simplified Setup: Zoho Desk Enhances Feature Categorization
Hello Everyone Zoho announced that Zoho Desk's setup page is getting a makeover to improve feature organization and navigation. Here's what's changing: Why the Revamp? Simplified Navigation: The new setup page is more intuitive, reducing clicks and ...
Boosting User Engagement: The Success of Zoho Help Center Rollout
Hello Everyone! Welcome to our series on Zoho journey to improve customer service using Zoho Desk's Help Center. Zoho a thriving e-commerce platform, offers a variety of products from home appliances to industrial goods. As the company grew, they ...
Take Your Marketing to the Next Level with WhatsApp Automation
Zoho introduced two new features to our WhatsApp integration: Automation and Utility Conversations. These additions will help streamline your marketing efforts by automating messages and delivering essential information to your customers seamlessly. ...
July Highlights: The Best of Zoho Social Wall
Hi everyone As we began the second half of the year, Zoho Social rolled out a thrilling new feature: the option to link and post directly to your Threads profile. Meta Threads, known for its smooth integration with Instagram and its focus on ...
Zoho Cliq - Enhanced Call Controls
Hello Team,We have some important announcement about how you manage call permissions in Zoho Cliq. What’s New? New Location for Call Permissions We’re moving the permissions for “Audio Calls” and “Video Calls” from the “Live Media” section to a new ...
Real-Time Updates: Activities Module in Cliq
Hello everyone, Zoho Desk and Zoho Cliq integration is transforming how agents stay on top of their tickets. Imagine this: as soon as a ticket is created or its status changes, or even when a ticket is escalated, a Cliq notification pops up. This ...
Zoho Analytics : August 2024 Updates
Hello Users! Zoho announced the latest enhancements and features in Zoho Analytics. These updates are designed to improve your data connectivity, analysis, and overall experience. Let's dive in! Effortless Cloud Data Connection Imagine accessing your ...
Zoho CRM: Boost Team Efficiency with MS Teams Integration
Hello everyone, Imagine you're in a sales discussion and need to reference a note someone added to a CRM record quickly. Instead of digging through the system, you can instantly share that record with your colleague in Microsoft Teams, and continue ...
Grow Your Knowledge Base: How Header Tags Improve Visibility
Header tags and when to use them Imagine you are building a guide for your readers. You want it to be easy to follow, visually appealing, and useful for everyone who visits your page. This is where header tags come in—they are the unsung heroes of ...
Instant WhatsApp Messaging for Individual Contacts
Dear Zoho Desk Users, Zoho made it easier for agents to send WhatsApp messages directly from the quick actions menu. Now, agents can click the dropdown arrow next to the plus sign (+) at the top of their desk or use the keyboard shortcut "w+" to send ...
Global Data Storage for Zoho Projects Extensions: A Step-by-Step Guide
Imagine you're a developer who wants to gather feedback from users through your Zoho Projects extension. Instead of using rigid, predefined questions, you need a flexible system that allows customization to fit various business needs. Here's a ...
Zoho Crm : The Role of Optional Fields in Blueprint Transitions
In the world of CRM, blueprints are like helpful guides that ensure everyone follows the right steps. They make sure users enter required information at each stage to keep processes running smoothly. But sometimes, making every field mandatory can ...
Zoho Creator and External Data: Made Simple with DataPrep
Zoho announced a new feature: the Zoho Creator connector in Zoho DataPrep! This update allows users to connect Zoho Creator with over 50 data sources, including local and cloud databases, making data management easier and more efficient. What is Zoho ...
Zoho Mail iOS App Update: Add Zoom and MS Teams Meetings to Your Calendar Events
Zoho announced that the latest update of the Zoho Mail mobile app (version 2.8.17) now includes integration with Zoom and Microsoft Teams for Calendar events!With this new feature, any Zoom or MS Teams meeting extensions set up in Zoho Calendar Web ...
Zoho Recruit : New AI Assistant in the Candidate Portal
Zoho has introduced a new feature that integrates Zia, the AI-powered chatbot, with the Candidate Portal. This upgrade makes recruitment easier and more engaging for both recruiters and candidates. Meet Zia in the Candidate Portal Zia is like having ...
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