Zoho announced a significant enhancement to Zoho CRM: Custom Modules are now accessible to users of the Standard and Professional Editions, extending the flexibility and capabilities previously available only in higher editions.
The standard modules in Zoho CRM address many common business needs. However, Standard and Professional Edition users often needed to rely solely on these pre-configured options. With the addition of custom modules, these users can now unlock broader functionality, enabling businesses to handle unique processes, manage data more effectively, and scale operations more seamlessly.
What’s New?
Here’s a breakdown of the key enhancements:
Custom Modules Expanded to More Editions:
Custom Modules are now available in Standard and Professional Editions, in addition to the existing support for Enterprise and Ultimate Editions.
No More User-Based Restrictions:
Module limits are no longer tied to the number of users in your organization. This ensures better scalability without extra constraints.
Module Count Includes Combined Limits:
For example, users of the Enterprise Edition can now allocate up to 200 modules across both Organization and Team modules combined.
The expanded access to Custom Modules allows Standard and Professional Edition users to go beyond the predefined workflows, creating a CRM that is uniquely tailored to their business requirements.
What Can You Do with Custom Modules?
Pre-Sales Activities: Track leads, manage proposals, and handle early customer interactions seamlessly.
Customer Onboarding: Streamline the onboarding process with structured workflows for new clients.
Product Customization: Optimize workflows to manage product customization requests, improving customer satisfaction.
Customer Advocacy: Nurture relationships with loyal customers, driving referrals and advocacy programs.
These modules help businesses address unique challenges and provide the tools to adapt and scale as needed.
Our Commitment to Your Success
With this update, we aim to provide businesses of all sizes with the resources they need to thrive. If you have questions about these enhancements, feel free to leave a comment below, and we’ll gladly assist you!