Zoho Bigin integration with Google Workspace account

Integrating with Google

Integrating Google with Bigin allows you to synchronize all the contacts' information and the calendar events from Bigin with Google and vice versa. So, when a contact or an event is added on one account (Bigin/Google) the same will be updated in the other. 


Selling will be lot easier when all the information about the contacts and the day-to-day events are synchronized across different accounts. 

For example, Zylker an online apparel store allows customers to place purchase orders via email. So whenever someone gets in touch, they are added as contacts in their Google account. They also use Bigin to manage their customer information and carry out their sales process. Since the contact information is captured in Google and Bigin separately, there should be a bridge that links both the accounts together. So Zylker has integrated Google with Bigin, which synchronizes the contact information along with the calendar events. Now, whenever a contact or a calendar event is added in Google account, the information is also captured in Bigin and vice versa. 

Integrating Bigin with your Google Workspace account

If you have installed Bigin in your Google Workspace account, you can follow the given steps to integrate with Bigin.
All your Contacts in Bigin will be kept in sync with Google Contacts under the label 'Bigin Contacts'.
To Install Bigin in your Google Workspace account
  1. Login to your Google Workspace account and click the App () icon.
  2. Click More from Google Workspace Marketplace.
  3. Search for Bigin and click Install.
    A new account with the same email address as that of your Google Workspace account will be created automatically. If you already have a Bigin account with the same email address as that of your Google Workspace account, you will be redirected to your Bigin account.
To integrate with Bigin
  1. Login to your Google Workspace account and click the App icon.
  2. Click More > Bigin.
    You will be re-directed to your Bigin account.
  3. In Bigin, click Settings > Integration/Toppings > Google and click Setup Now.
  4. In the Google Contacts and Calendar page, under the Events section, click Activate to synchronize the events.
    The Google Workspace account email address along with the status will be displayed.

  5. In the Contacts section click Activate to synchronize the contacts.

  6. In the Field Mapping page, map the filed in Google with the appropriate fields in your Bigin account.
  7. Click Save.
    You can view the Google Workspace account's email address, the sync status, last synced time and the next synced time. 
  8. You can edit the field mapping by clicking the Manage Field Mapping option.

Integrating Bigin with your personal/free Google account

If you have signed up to Bigin using any email address say, Zoho Mail, Gmail, etc. then you can synchronize your personal Google account with Bigin.

To integrate with Bigin
  1. Go to Setup > Integration > Google and click Setup Now.
  2. In the Google Contacts and Calendar page, under the Events section, click Activate to synchronize the events.
  3. In the pop-up, sign in with your Google account.
    Your Google email address along with the status will be displayed.
  4. In the Contacts section click Activate to synchronize the contacts.
  5. In the pop-up, sign in with your Google account.
  6. In the Field Mapping page, map the field in Google with the appropriate fields in your Bigin account.

  7. Click Save.
  8. You can view the Google Workspace account's email address, the sync status, last synced time and the next sync time.
  9. You can edit the field mapping by clicking the Manage Field Mapping option.

Google Contacts sync duration is 24 hrs.
We do not support the synchronization of recurring events.

Disable the integration

Disabling the integration will no longer allow the contacts and the events to be synced between Google and Bigin. The Contacts and Events that are synchronized from Bigin in your Google account will be deleted.
 
To disable the integration
  1. Go to Setup > Integrations/Toppings > Google and click Manage.
  2. Click Deactive in the Events/Contacts section.

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