Zoho Desk - Instant Messaging Made Easy
In the latest version of the Zoho Desk Android app (v2.6.35), Zoho introduced support for the IM Reply option within the blueprint transition screen. Now, you can seamlessly reply to IM chats directly from the ticket’s blueprint transition.
Zoho Desk - Play Store
If you need any assistance, feel free to reach out to us at pfc-group.com, and we’ll be happy to help. You can also share your feedback within the app by going to the app settings and selecting Feedback.
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