Adopting technology and artificial intelligence (AI) has become increasingly essential for us and our organizations in today's digital age. Technology has revolutionized how we live, work, and communicate, and AI is quickly becoming a transformative force in nearly every industry.

It has improved efficiency, cost savings, increased productivity, and better decision-making for everyone. As Zoho embraces the AI wave, we are thrilled to announce the integration of Zoho SalesIQ with ChatGPT, making our platform even more robust and efficient. This collaboration brings a suite of AI-powered features designed to streamline your customer support experience, such as:

📋 Conversation summary: Say goodbye to skimming through long chat conversations. Our AI automatically summarizes chats into bullet points, saving agents time and helping them better understand customer issues.

🏷️ Tags generation: Forget manual tagging – our system now generates tags based on chat transcripts, ensuring relevant categorization and easier retrieval of chat records.

📝 Writing assistant: Enhance your agents' responses with our AI-powered writing assistant, which evaluates responses for syntax errors and tone. It also generates rephrased, revised, shortened, and expanded versions of the response text, ensuring clarity and professionalism in every interaction.

🤖 ChatGPT card in codeless bot builder: What if you could bring the power of ChatGPT into SalesIQ chat? Alleviate your agent's workload and enrich customer conversations with AI-powered responses by incorporating the ChatGPT card into Zobot, our codeless AI chat-builder platform.

Ready to supercharge your Zoho SalesIQ with ChatGPT? Follow these simple steps to set up and access the integration:

1️⃣ Log in to your Zoho SalesIQ account with administrator privileges.
2️⃣ Navigate to Settings > Integrations > ChatGPT and click "Add."
3️⃣ Provide the organization name, ID, and alphanumeric API key obtained from ChatGPT to connect with Zoho SalesIQ.

Note: The SalesIQ-ChatGPT integration is available for all SalesIQ plans. If you have a ChatGPT account, you can integrate it with SalesIQ. You can generate the API key from OpenAI under the API critical section and get organization details (organization name and ID) under Settings.

Experience the power of AI in customer support with Zoho SalesIQ and ChatGPT. We're confident that our partners will greatly benefit from these cutting-edge features, paving the way for seamless, efficient, and top-notch customer interactions. 🎉