CRM Portal Licenses: Revised Pricing for Greater Affordability

CRM Portal Licenses: Revised Pricing for Greater Affordability

Hello everyone,

Zoho have  updated the pricing structure for portal user licenses, which will take effect from your next payment cycle. The new pricing will now be based on slabs, as outlined below:


Previously, each portal user license cost $5 per user per month.


  • With the new pricing model, as the number of portal users increases, the cost per user goes down, making it more affordable to grow your portal.

    For example, if you have a portal for your retailer network and purchase 15,000 portal user licenses, the cost breakdown would be:

    • Old pricing (at $5 per user per month): $75,000

    • New slab-based pricing (for 15,000 users): $26,000

    • Savings: $49,000 (a 65% cost reduction per month)

Availability:

  • Editions: Enterprise | Ultimate

  • Data Centers: All

  • Rollout Plan: This new slab-based pricing is now available for CRM and CRMPlus users. It will be available to Zoho One users within a week.

  • [Update | 21 Aug 2024] Zoho One users now have access to this new pricing.

Upcoming Change:

In the next update, you'll be able to invite up to 1,000 portal users for free. You can distribute these free users across up to five different portal user types, giving you more flexibility.


Previously, you could invite up to 10,000 users for free, but only under the first portal user type and restricted to the Contacts module. Now, with the new update, you can invite users under any portal user type, giving you more options in managing your portal users.

Although the number of free invites has been reduced, the flexibility in using them across different user types, combined with lower per-user costs and new features, should balance things out. For instance, portal users can now be part of blueprints and access kiosks via custom buttons.

What stays the same? If you've already invited users under the previous 10,000 free user plan, those users will remain free. There won’t be any additional charges for them.

Moving forward, any portal user licenses you've purchased or will buy will follow the new pricing model. This way, you’ll only pay for the extra users you add beyond your current number.
​
We know changes can bring questions, so For more details contact us at pfc-group.com.

    • Related Articles

    • Rebrand your CRM with the all-new custom domain mapping setup

      This is a game changer as this potentially allows every organization to rebrand their CRM system and align it with the domain name of their business. Note: This feature is currently in the Early Access mode. To request access to this feature please ...

    • Manage API usage better with Zoho CRM updated credit limits

      Organizations frequently rely on Zoho CRM APIs for various business needs, and running out of API credits before the 24-hour rolling window replenishes can be a major disruption. To ensure your business continues to run smoothly, we are pleased to ...

    • Zoho Recruit : New AI Assistant in the Candidate Portal

      Zoho has introduced a new feature that integrates Zia, the AI-powered chatbot, with the Candidate Portal. This upgrade makes recruitment easier and more engaging for both recruiters and candidates. Meet Zia in the Candidate Portal Zia is like having ...

    • Zoho CRM: Global Sets

      Hello all, We are thrilled to announce Global picklists, a much awaited feature for CRM Admins! As administrators who implement and manage CRM solutions, you may have dealt with picklists that are present across multiple modules and have the same ...

    • Zoho CRM: Introducing Rollup summary

      Hello All, We hope you're well! We're here with an exciting update that goes right into CRM's core capabilities. It's called the Rollup summary. Let's go! Your CRM is a vast database with well-connected data sources, where you can access both the ...