Basic Information

Basic Information

Super admins and Admins can view and edit this information. Managers can only view this information. Staff will not have access to this information.


The Basic Information tab contains fundamental information about your business. 


To access this section

  1. Click the Manage Business icon  in the top-right corner, then click General.


      2. Click Basic Information on the left panel. 



Following are the various fields containing the corresponding information.


Name of your Business – The business name you specify here is reflected in various places, such as the booking page and the customer portal. To edit this value, click the edit icon.



Email – This is the default email address (Super Admin's email address) that will be used as the sender for all notification emails sent from your Zoho Bookings account. This can be customized to be a business email address other than the Super Admin's email address. 

Note: Only users who have a Premium plan with Zoho Bookings can add a Business email address.


To add a business email address

  1. Click Add Email.



  2. Enter the business email address from which you want email notifications to be sent and click Add.



  3. Enter the 6-digit verification code that is sent to the required email address and click Verify.



  4. The verified email is added as a business email and will now be used in place of Super Admin email address for email communications.


Contact Number - This refers to the official contact number for your business. The contact number is displayed in the booking page and customers can call you on the number specified here for appointment booking, rescheduling, or cancellation.



Time Zone - The time zone specified here applies to your business timings. Zoho Bookings automatically converts the time zone for customers who book appointments in a different time zone.

Time Zone is selected while setting up the account, and can be changed only by the Zoho Bookings team on request.


Currency - The currency in which your services are charged. Currency conversions are handled by payment gateways by default.

Currency is selected while setting up the account, and can be changed only by the Zoho Bookings team on request.


Start of the Week - Value specified here will be considered as the first day of the week. For example, If you select "Monday", Zoho Bookings will display Monday in the first column in the calendar view.



Time Format - Selected time format will be applied to all time values in Zoho Bookings. For example, when a customer is booking an appointment, all time slots will appear in the format selected here.

Time Format is set to the 12-hour format by default. Users can change this format at any point of time.



Zoho Bookings Branding - This button decides whether the branding text – "Powered by Zoho Bookings" on the booking page needs to be retained or removed.

Zoho Bookings Branding button is Enabled by default which would display the Zoho branding text on the booking pages.


The Zoho Bookings branding text appears at the footer of the booking page when the toggle button is enabled.



To remove branding text from the bookings page, this button should be disabled. 



Once the toggle button is disabled, the branding text is removed.


Note: The ability to remove branding from Booking Pages will be governed by the subscription plan users have with Zoho Bookings.

    • Related Articles

    • Working hours

      Super admins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. This section lets you define the working hours for your business. Additionally, you can set ...
    • Global Settings for Zoho SalesIQ

      Global settings give you overall control over your SalesIQ portal. You can change various settings that determine the functionality of your SalesIQ portal. Changes made in the portal settings apply to all the operators irrespective of their ...
    • Introduction to Zoho CRM

      Introduction to Zoho CRM What is CRM? Customer Relationship Management (CRM) can be defined in many ways depending on what an individual intends to achieve. For some, it is the strategy to identify, understand, manage, and cater to the business needs ...
    • How to add a GC bot to your IM channel

      Let's create a bot that will help you attend to your customers around the clock. Bots work all day every day to provide your customers with comprehensive support— they can effectively respond to customers, ask the right questions at the right time, ...
    • Use Cases

      Associating lead referrals to the respective contacts In today's technological world, despite all the advertising a firm undertakes to attract potential clients, the number of customers a company obtains from referrals is enormous. So when happy ...